We want your shopping experience to be the best it can be. However, we realize that a small percentage of our customers may occasionally wish to return merchandise for a refund. The following explains our refund and return polices for the various merchandise and services that we offer:

Individual Cards

Due to the volatile nature of the individual card market, we do not accept returns on single cards. However, there are two exceptions to this policy.

If the item is not in the condition described simply contact us within 48 hours of receipt. Once you are given approval for the return, return the merchandise in the same condition we sent it, and we will exchange the item(s).

Sealed Products & iPod, iPhone & iPad Replacement Parts

If you would like to return any factory-sealed merchandise that we have sent you, for any reason, simply contact us within 48 hours of receipt. Once you are given approval for the return, simply return the merchandise in the same condition it was sent in, and we will refund your purchase price, less the shipping charges. If the return is being made due to a mistake on our end, we will also refund all shipping charges associated with the transaction. However, if a factory-sealed item was sent to you and you opened the item, that item cannot be returned. There are no exceptions to this policy.

When ordering iPod, iPhone & iPad replacement parts please make sure you order the correct item for your needs as these items are returnable only if they do not function properly.

Video Games

Used video games may be returned only if they do not function properly.